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    At Millennium Cargo, we pride ourselves on providing the best possible customer experience we can. Your views are very important to us.

Millennium customer survey

We value our customers and always strive to offer best in industry customer service. To help us with our continuous improvements please could you take a few minutes to complete these 10 questions? Thanking you in advance.

Please complete the following form (fields marked * are required)

Contact Details

Company Name *

Contact Name *

Contact Email *

Contact Telephone


Service Details

Which of the following services do you currently use from Millennium? *
Middle East Shipping
Far East Shipping
North/South American Shipping
Customs procedures/paper work
European trailers
Airfreight
Courier
Currency exchange

As these are ALL core skills for Millennium. Would you consider us as a future supplier of any of these services?
Yes
No

Are you satisfied with the level of detail we provide in our quotations?
Yes
No

Service Ratings

How would you rate our speed when dealing with your enquiries? *


How would you rate our 'on time' delivery? i.e. How often do your shipments arrive on time? *


How would you rate our documentation on accuracy & time taken? *


How would you rate our overall customer service? *


General

How often would you see a member of the Millennium team?
Once a year
Twice a year
Quarterly
Other

Do we supply you with ALL your freight forwarding?
Yes
No


What is the most important element of customer service to you? Do you want another service from Millennium?





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